Turning Points Receives 2026 Gold Rating for Fifth Consecutive Year from National Association of Free & Charitable Clinics
Turning Points has earned a 2026 Gold Rating from the National Association of Free & Charitable Clinics (NAFC) Quality Standards Program, demonstrating the organization’s ongoing commitment to providing high-quality, equitable, and accessible healthcare to uninsured residents of Manatee County.
The NAFC Quality Standards Program recognizes member organizations that voluntarily attest to having policies and procedures in place that meet nationally recognized quality standards. By earning the Gold Rating, Turning Points has demonstrated its commitment to delivering safe, effective, and patient-centered care.
“Earning the NAFC Gold Rating for the fifth consecutive year is an incredible honor and reflects our ongoing commitment to providing high-quality, compassionate healthcare to uninsured members of our community,” said Kathleen Cramer, CEO of Turning Points. “Our dedicated staff, volunteers, healthcare providers, and community partners make this achievement possible through their unwavering commitment to ensuring every patient has access to the care they need. We are proud to be recognized for maintaining the highest standards of quality and patient care.”
The National Association of Free and Charitable Clinics’ mission is to build healthy communities for all through quality, equitable, accessible healthcare. To help ensure patients receive quality care, the NAFC established a comprehensive set of Quality Standards that member organizations voluntarily adopt and maintain.
NAFC members voluntarily submit information regarding their policies and procedures and attest that they successfully incorporate these standards throughout their organizations.
The NAFC Quality Standards evaluate organizations in several key areas, including:
Administrative Policies
Clinic and Pharmacy Responsibilities
Credentialing and Privileging Systems
Patient Care
Risk Management Systems
Last year, Turning Points’ Health Center provided high-quality, compassionate care to 1,477 uninsured patients, resulting in 5,144 patient visits and 11,584 services. These outcomes reflect the organization’s commitment to delivering accessible, patient-centered healthcare and the high standards recognized by the National Association of Free & Charitable Clinics’ Gold Rating Program.
For more information about the National Association of Free & Charitable Clinics, visit http://www.nafcclinics.org. To learn more about Turning Points, visit http://www.tpmanatee.org.
About Turning Points
About Turning Points: Last year, over 9,600 individuals benefited from programs at Turning Points, including Community Resource Navigation, which helps individuals and families navigate crises and access essential resources; Rental and Utility Assistance, a vital tool in preventing housing instability; Free Medical and Dental Care, which supports uninsured Manatee County residents in maintaining their health; Day Resource Services, offering hot showers, laundry, clothing, and other essential basic needs; and Veterans’ Services, providing comprehensive housing solutions and wraparound support for those who served our nation. Visit tpmanatee.org to learn more.
About the National Association of Free & Charitable Clinics
The National Association of Free and Charitable Clinics (NAFC) is the only nonprofit 501(c)(3) organization whose mission is solely focused on the issues and needs of the uninsured and underinsured throughout the nation and the more than 1,400 free and charitable clinics and pharmacies that serve them. The NAFC has earned the Platinum Seal of Transparency from GuideStar and a 4-Star rating from Charity Navigator. Founded in 2001 and headquartered near Washington, D.C., the NAFC is working toward healthy communities for all through quality, equitable, accessible healthcare. Learn more at http://www.nafcclinics.org.
